Cancelling a Booking and Requesting a Refund

Cancellation Policy:

  • Cancellations more than 24 hours in advance: Full refund
  • Cancellations less than 24 hours: 50% refund
  • Cancellations after the mechanic has arrived or started work: No refund

How to Cancel a Booking:

  • Log into your BookMechanic account.
  • Go to “My Bookings.”
  • Click “Cancel Booking” next to the relevant appointment.
  • Choose your reason and confirm.

Your refund will be processed within 3–5 business days if eligible.